Shipping policy
At Zyro, we aim to deliver your orders quickly and efficiently. Please read our shipping policy for complete details.
1. Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation email once your order is placed and shipped
2. Shipping Time
- Delivery usually takes 5–7 business days after dispatch
- Delivery timelines may vary depending on your location and courier service
3. Shipping Charges
- We may offer free shipping on selected products or orders
- Any applicable shipping charges will be displayed at checkout
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via email or SMS
- You can track your order in real-time through the courier partner’s website
5. Delays in Shipping
While we try our best to deliver on time, delays may occur due to:
- High order volume
- Weather conditions
- Courier or logistics issues
We appreciate your patience in such situations.
6. Incorrect Address
- Please ensure your shipping address is correct at checkout
- Zyro will not be responsible for orders delivered to incorrect addresses provided by the customer
7. Undelivered Packages
If a package is returned to us due to:
- Incorrect address
- Failed delivery attempts
We will contact you for re-shipment. Additional shipping charges may apply.
8. Contact Us
For any shipping-related queries, feel free to reach out: